Difficult Conversations
How to Discuss What Matters Most
Foreword by - Roger Fisher
Portfolio
Paperback
: 03 Nov 2011
£9.99
Synopsis
We all have to have difficult conversations. Asking for a pay rise, saying 'no' to your boss, confronting a friend or colleague, asking a difficult favour, apologizing. Everyone faces conversations that we dread and find unpleasant. But there are skills and techniques to make these situations less stressful and more productive, and Difficult Conversations can teach you all of them.
Based on fifteen years of research and consultations with thousands of people, Difficult Conversations is the classic reference on how to face up to the most challenging discussions with new confidence. Use the insights in this business classic ground-breaking, step-by-step book to turn your difficult conversations into positive, problem-solving experiences.
Product details
Format :
Paperback
ISBN: 9780670921348
Size : 129 x 198mm
Pages : 352
Published : 03 Nov 2011
Publisher : Portfolio
Other formats for Difficult Conversations:
» Paperback : £9.99
» ePub eBook: eBook : £5.99
Difficult Conversations
How to Discuss What Matters Most
Foreword by - Roger Fisher
£9.99
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