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1. How can I contact Penguin?
2. How can I get my book published?
3. How do I search the website for a book or author?
4. How do I order online?
5. What do I do if I've forgotten my password?
6. How do I order a catalogue?
7. How do I return a faulty book?
8. How can I order out-of-print books?
9. How can I contact an author?
10. How can I arrange an author visit?
11. How do I request an academic inspection copy?
12. How do I request a review copy?
13. Where can I get permissions information for your books?
14. Where can I get rights information for your books?
15. Where can I find information on readers' groups?
16. Where can I find information on Penguin ebooks?
17. Where can I view current vacancies?
18. Do you donate to charities?
19. Can I get help with my project?
20. Where can I find information on publishing and the book industry?
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Please see below for a list of divisions and email contacts:
Customer services
Trade - UK, export and international
Schools: Puffin Book Club and Puffin Book Club Teacher*
Rough Guides
Audiobooks
Penguin Group companies around the world
Website enquiries
* Formerly known as Penguin Schools Direct
Customer services
For customer service enquires, please contact customer.service@penguin.co.uk
Trade - UK, export and international
For all UK trade account queries, please contact orders@penguin.co.uk
For all export trade account queries, please contact export@penguin.co.uk
For all international trade sales enquiries, please contact internationalsales@penguin.co.uk
Schools: Puffin Book Club and Puffin Book Club Teacher*
Find out more about the Puffin Book Club, how to become a Puffin Club co-ordinator, membership, benefits and lots more here.
Puffin Book Club Teacher, formerly Penguin Schools Direct, is the ordering service for schools; a fast, easy and convenient way of ordering books with a free delivery service direct to your school.
For further Puffin Book Club and Puffin Book Club Teacher enquiries please contact:
Catalogue / Booklist requests: pbccustomerservice@penguin.co.uk
Posters / Author visits: louise.jordan@penguin.co.uk
All other queries: michelle.edmonds@penguin.co.uk
* Formerly known as Penguin Schools Direct
Rough Guides
For all Rough Guides enquires please contact roughguides@penguin.co.uk.
Audiobooks
Please refer to the audiobooks frequently asked questions page for further information.
For all audiobook enquires not covered in the above section, please contact audiobooks@penguin.co.uk
Penguin Group companies around the world
America
| Penguin Group (USA)
375 Hudson Street
New York
NY 10014
www.penguinputnam.com |
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Australia
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Postal Address:
Penguin Group (Australia)
PO Box 701
Hawthorn
VIC 3124
Australia
Head office:
250 Camberwell Road
Camberwell
VIC 3124
Australia
Tel: 61-3-9871-2400
Fax: 61-3-9870-6086
www.penguin.com.au |
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Canada
| Penguin Group (Canada)
10 Alcorn Ave., Suite 300
Toronto, Ontario
M4V 3B2 Canada
Tel: (416) 925-2249
Fax: (416) 925-0068
www.penguin.ca |
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India
| Penguin India
11 Community Centre
Panchsheel Park
New Delhi 110 017
India
Tel: 91-11-2649-4401
Fax: 91-11-2649-4402
www.penguinbooksindia.com |
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Ireland
| Penguin Ireland
25 St Stephen's Green
Dublin 2
Ireland
Tel: 00-353-1-661-7695
Fax: 00-353-1-661-7696
Email: info@penguin.ie
www.penguin.ie
Please do not call this number in reference to UK enquiries. |
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New Zealand
| Penguin Group (New Zealand)
Private Bag 102-902
North Shore Mail Centre
Auckland 1310
Albany, Auckland
New Zealand
Tel: 64-9-415-4700
Fax: 64-9-415-4703
www.penguin.co.nz |
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South Africa
| Penguin South Africa
24 Sturdee Avenue
Rosebank
2169
South Africa
Tel: 27-11-327-3550
Fax: 27-11-327-6574 |
Website enquiries
The following email address is intended for correspondence regarding the Penguin website only.
Please check through our frequently asked questions list before emailing, as due to the high volume of emails we receive, only specific queries that are not covered here can be answered. Thank you and click here editor@penguin.co.uk to contact us.
Please note: unfortunately we are unable to respond to any queries already covered by our frequently asked questions page. |
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People frequently ask us how to go about getting published. Unfortunately, we are unable to accept any unsolicited manuscripts or synopses and cannot enter into correspondence about unpublished work. We can, however, offer the following advice on how to go about getting into print.
A great place to start is your local library where you'll find a wealth of information on writers groups and plenty of books on writing and the publishing process. From our own list we recommend The Practice of Writing by David Lodge.
When you feel your work is ready for publishing you need to get a Literary Agent. Agents can objectively advise you on your work and will know the most suitable publisher to take it to, not to mention fighting for the best deal on your behalf. A comprehensive listing of UK literary agents can be found in the Writers' and Artists' Yearbook, published annually by A & C Black.
Different markets demand a different approach, so we also offer specialist advice for aspiring Adult fiction and Children's fiction authors.
If you would like an assessment of your work contact The Literary Consultancy. There is a charge for this service.
The Literary Consultancy
2nd Floor
C/o Diorama Arts
34 Osnaburgh Street
London NW1 3ND
Telephone: +44 (0)20 7 813 4330
Email: swifttlc@dircon.co.uk
Website: http://www.literaryconsultancy.co.uk
A number of other websites who also offer great advice and writer's resources:
Authorlink
http://www.authorlink.com/
Writers resource and rights marketplace
Booktrust
http://www.booktrust.org.uk/
Provides listings, factsheets on publishing and getting published, plus book news
Handbook of Rhetorical Devices
http://www.virtualsalt.com/rhetoric.htm
Guidelines for and examples of rhetorical devices
Mslexia
http://www.mslexia.co.uk/
The magazine for women who write. Advice and inspiration; news, reviews, interviews; competitions and grants
PEN
http://www.pen.org.uk/
Worldwide association of writers
Phrase Finder
http://phrases.shu.ac.uk/index.html
Searches for phrases from any given word
Thesaurus.com
http://www.thesaurus.com/
Online thesaurus
XRefer
http://www.xrefer.com/
Reference search engine
We wish you the best of luck and hope you are successful in placing your work.
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