Another simple way to hack work and boost happiness is by improving relationships with colleagues. It is important to show empathy and try to put yourself in their shoes. It’s surprising how little this is done, so try this simple test: draw an E on your forehead. If you, like most people, draw it so you can read it, your empathy needs work.
Mastering the communication hacks sets you on the right path to working well with others. Our workforce is human – and as humans we are irrational, illogical and differ in our levels of emotional intelligence. There is huge variety in our capabilities and reactions. Teams who understand and embrace this will reap the rewards.
For example, consider something I call the context jigsaw. Next time you begin a conversation with a colleague, or open a meeting, take a moment to remember no interaction ever exists within a vacuum. Understanding what goes on, at the edges of a conversation will help you have a better one.