Errornomics
Why We Make Mistakes and What We Can Do To Avoid ThemSelect a format:
Retailers:
Summary
How did security staff at LA International Airport miss 75% of bomb-making materials that went through screening? Which way should you turn before joining a supermarket queue? Why should a woman hope it was a man who witnessed her bag being snatched? And what possessed Burt Reynolds to punch a guy with no legs?
Human beings can be stubbornly irrational and wilfully blind ... but at least we're predictably wrong. From minor lapses (why we're so likely to forget passwords) to life-threatening blunders (why anaesthetists used to maim their patients), Pulitzer-Prize winning journalist Joseph T. Hallinan explains the everyday mistakes that shape our lives, and what we can do to prevent them happening.
Human beings can be stubbornly irrational and wilfully blind ... but at least we're predictably wrong. From minor lapses (why we're so likely to forget passwords) to life-threatening blunders (why anaesthetists used to maim their patients), Pulitzer-Prize winning journalist Joseph T. Hallinan explains the everyday mistakes that shape our lives, and what we can do to prevent them happening.
Reviews
Entertains while it informs. Hallinan brings the science of human behavior to life, showing how it applies to us every day
Don Norman, author of THE DESIGN OF EVERYDAY THINGS