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  • Work is emotional. But the foundational fiction of jobs - that they are separate from the people who do them - causes grief and frustration every day. The gift of this book is to help us understand who we are, who our co-workers are, in the round, as flesh and blood, not economic units of production. It can help managers and the managed, bosses and the bossed, to find in work and in each other the humanity and warmth, growth and forgiveness that this crucial part of our lives deserves.

    Margaret Heffernan, author of Wilful Blindness
  • Wise and illuminating... A must read for those who care about the human side of work, which should be all of us.

    Kerry Sulkowicz, President-elect of the American Psychoanalytic Association
  • A Miracle of a book...Captivating... I couldn't put it down. As Carl Jung once warned, "when an inner situation is not made conscious, it appears outside as fate." People would do well to not leave things to fate but have a serious look at this book.

    Manfred Kets de Vries, Professor of Leadership at INSEAD and author of The CEO Whisperer
  • A great book, packed with insights and evocative human stories.

    David Tuckett, Director of UCL’s Centre for the Study of Decision-Making Uncertainty
  • Nobody understands the everyday madness of working life better than Naomi Shragai. This book should be read by everyone who ventures anywhere near an office.

    Lucy Kellaway

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