Meik Wiking founded the world's first Happiness Research Institute in 2013, in Copenhagen, Denmark and is a New York Times and Sunday Times Bestselling author. Meik has been called The Indiana Jones of Smiles and probably the World's Happiest Man by The Times. He is the author of four globally bestselling books which have sold over 2 million copies worldwide: The Little Book of Hygge, The Little Book of Lykke, The Art of Making Memories and My Hygge Home.

Meik Wiking

Sue Meikle has always been obsessed with picture books, and after working as an Early Years Specialist for over 25 years, she has read stories to children from Stockport to South Africa. In schools, in early years centres, while on forest school adventures... Sue has even read stories on a travelling play bus! So, perhaps it was always in the stars for Sue to not just read books, but write them, too! When she's not reading or writing stories, Sue can be found walking her dog or chauffeuring her teenagers around the Greater Manchester area (because that’s where they live… in a home that they made from a derelict barn!)

Sue Meikle

David Meikle is a TV scriptwriter and Sunday Times bestselling author. He has written and co-written seven books, including the autobiographies of Charlie Richardson and Bobby Cummines.

David Meikle

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Charles Handy

*Can you find the way to Davy's bar? *Do you know the Doughnut principal? *How do you make a Chinese contract? The changes which Charles Handy foresaw in THE AGE OF UNREASON are happening. Endless growth can make a candyfloss economy, and capitalism must be its own sternest critic. Handy reaches here for a philosophy beyond the mechanics of business organisations, beyond material choices, to try and establish an alternative universe where the work ethics can contain a natural sense of continuity, connections and a sense of direction. We are now a world of shareholders, but everyone has a stake in the future. With warmth, wit and the most challenging insights, Charles Handy seeks to turn paradox into real progress.

The Empty Raincoat

Making Sense of the Future

Jia Jiang

Rejection? It's nothing to be afraid of … 
 
Maybe you avoid situations where you might be rejected. You don't apply for that dream job. You don't ask for that pay rise. You don’t ask that person on a date. But it doesn't have to be that way – the only thing standing between you and your goals … is you. 
 
Jia Jiang had allowed his fear of rejection to rule his life. But he decided to take radical action: he quit his job and spent 100 days deliberately seeking out scenarios where he would likely be rejected, from ordering donuts interlinked and iced like the Olympic rings to asking to pilot a light aircraft. And something remarkable happened; Jia not only learned how to cope with rejection but also discovered that even the most outrageous request may be granted – if you ask in the right way. 
 
In this infectiously positive book Jia shares what he learned in his 100 Days of Rejection, explaining how to turn a 'no' into a 'yes', and revealing how you too can become Rejection Proof and achieve your dreams.

Rejection Proof

How to Beat Fear and Become Invincible

How I Beat Fear and Became Invincible

Ram Charan

The global economic landscape is 'tilting': countries such as China, India and Brazil are racing forward while established American and European companies struggle to keep up. To survive in this new climate, CEOs need to respond quickly and effectively, and in Global Tilt, best selling coauthor of Execution Ram Charan shows how. 
 
His advice includes: 
- Unlearn Old Lessons 
- Get Ready for Strategic Bets 
- Fight the Short-Term Beast 
- Change Your Psychology 
 
In this age of rapid economic change, we all have to be on our toes. Is your business ready to survive the Global Tilt?

Global Tilt

Leading Your Business Through the Great Economic Power Shift

Amit Katwala

WIRED

Quantum computing has been hailed as a technological game-changer. But what precisely is it and what is its true potential? 
 
In this superbly insightful, one-stop guide WIRED journalist Amit Katwala tells you everything you need to know about the next computer revolution. He explains the highly complex science that lies behind it. He describes the competing efforts of the likes of Google, Microsoft and Chinese companies Tencent and Alibaba to create a viable quantum computer, and the different routes they have taken to meet the immense technical challenges involved. He considers the technology's potential application in spheres as diverse as medicine, cyber security and clean energy. And he addresses the fundamental question: how close are we to seeing quantum computers become a widespread reality.

Quantum Computing (WIRED guides)

How It Works and How It Could Change the World

Gillian Tett

For more than a decade, Japan's dismal economy - which has bounced from deflationary collapse to fitful recovery and back to collapse - has been the biggest obstacle to economic growth. Why has the world's second largest economy been unable to save itself? Why has a country, whose financial might in the 1980s was the most feared force on the globe, become the sick man of the world economy? Saving the Sun answers these questions and more in the riveting and remarkable story of Long Term Credit Bank, one of the world's most respected financial institutions, and its attempts to transform itself into a Western-style bank and reconcile the cultural gulf that still exists between Japan and the international banking community.'Smart and engaging-it's a riveting tale with important insights into Japan's culture and its sclerotic system.' BusinessWeek'Saving the Sun is not simply about the fate of one Japanese bank. It is about the clash of two visions of finance-and how hard it is to reconcile them.' The Wall Street Journal Europe

Saving The Sun

Norm Brodsky

Bo Burlingham

Too many start-ups don't make the grade - what makes a successful business take off? 
 
Starting a new business is exciting, but there are many traps for the unwary. Some would-be entrepreneurs stick so firmly to their step-by-step guides that they don't see what's really going on. Others become so obsessed with potential problems they lose sight of the bigger picture. What they really need, according to serial entrepreneur Norm Brodsky, is a mindset that will help them to stay focussed on the real goals and grab opportunities whenever they arise. He calls it 'the knack'. It's helped him to build eight phenomenally successful companies, and in this book he uses stories of real companies facing real challenges to show you how to develop it too.

The Knack

How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up

Duncan Bannatyne

Can money buy you happiness? 
 
A few years ago Duncan Bannatyne might have said so. He was happily married and his businesses were thriving. Life was good. He couldn't have known that a storm was brewing on the horizon and that he would soon face immense personal and professional struggles, including the strain of a divorce and the impact of the recession on his business empire. Riding the Storm is the inspirational account of how Duncan overcame these setbacks. It's a survival story, full of insights into how he adapted his businesses and his life to new financial realities. 
 
In it, Duncan explains exactly how a working-class boy from Clydebank built himself a multimillion-pound business empire, and talks with incredible frankness about the current strategies, goals and finances of his companies. He reveals the true nature of his feuds and friendships with the other Dragons and uses his experiences from Dragons' Den to offer advice to start-up entrepreneurs in today's market. He speaks openly about the terrible pain of his divorce and how his children's love gave him the strength to get through it. He discusses the opportunities that success has given him, from learning to dance for Sport Relief to trekking up Kilimanjaro with his daughter. And finally he explains why, in spite of having just gone through the toughest years of his life, he feels positive about the future - and why you should too.

Riding the Storm

Ha-Joon Chang

It's rare that a book appears with a fresh perspective on world affairs, but renowned economist Ha-Joon Chang has some startlingly original things to say about the future of globalization. In theory, he argues, the world's wealthiest countries and supra-national institutions like the IMF, World Bank and WTO want to see all nations developing into modern industrial societies. In practice, though, those at the top are 'kicking away the ladder' to wealth that they themselves climbed. 
 
Why? Self-interest certainly plays a part. But, more often, rich and powerful governments and institutions are actually being 'Bad Samaritans': their intentions are worthy but their simplistic free-market ideology and poor understanding of history leads them to inflict policy errors on others. Chang demonstrates this by contrasting the route to success of economically vibrant countries with the very different route now being dictated to the world's poorer nations. In the course of this, he shows just how muddled the thinking is in such key areas as trade and foreign investment. He shows that the case for privatisation and against state involvement is far from proven. And he explores the ways in which attitudes to national cultures and political ideologies are obscuring clear thinking and creating bad policy. Finally, he argues the case for new strategies for a more prosperous world that may appall the 'Bad Samaritans'.

Bad Samaritans

The Guilty Secrets of Rich Nations and the Threat to Global Prosperity

Carolyn Taylor

A new, fully revised edition. 
 
The culture of an organisation can mean the difference between success and failure. Leaders cast long shadows, and if you want to change the culture you have to walk the talk. This book shows you how. 
 
Walking the Talk covers everything from measuring corporate culture to changing people's behaviour (including your own) and describes in detail six archetypes of company culture: Achievement, Customer-Centric, One-Team, Innovative, People-First and Greater-Good. Packed with fascinating examples and case histories, and drawing extensively on Carolyn Taylor's twenty years' experience of building great cultures, it will give you the confidence to build a culture of success in your own organisation.

Walking the Talk

Building a Culture for Success (Revised Edition)

Peter Sims

How did Pixar go from producing CAT scan images to winning Oscars? 
How did Steve Jobs turn Apple into a world-beating company? 
How does Amazon's culture encourage innovation? 
How can you find the creative solutions demanded by our ever-changing world? 
 
The answer, according to renowned business thought-leader Peter Sims, is LITTLE BETS. In these fast-moving times, it's next to impossible to predict what's around the corner, and harder still to formulate a foolproof plan to deal with it. Truly innovative companies, Sims argues, don't get caught up in projections and predictions. Instead, they embrace uncertainty, take a chance, fail quickly and learn fast. 
 
This method has formulated thousands of modern advances, from Google's PageRank to Starbucks coffee shops - if you harness its power, what could you achieve?

Little Bets

How breakthrough ideas emerge from small discoveries

Robert Cialdini

When it comes to persuasion, success can begin before you say a word. 
 
‘An instant classic.’ Forbes 
‘Utterly fascinating.’ Adam Grant, author of Originals and Give and Take 
‘Shockingly insightful.’ Chip Heath, co-author of Switch and Made to Stick 
 
NEW YORK TIMES BESTSELLER 
 
In his global bestseller Influence, Professor Robert Cialdini transformed the way we think about the craft of persuasion. Now he offers revelatory new insights into the art of winning people over: it isn’t just what we say or how we say it that counts, but also what goes on in the moments before we speak. 
 
This is the world of ‘pre-suasion’, where subtle turns of phrase, seemingly insignificant visual cues, and apparently unimportant details of location can prime people to say ‘yes’ even before they are asked. And as Cialdini reveals, it’s a world you can master. If you understand the tools of pre-suasion, you will better placed to win a debate, get support for an idea or cause, promote a campaign – even persuade yourself to do something you find difficult. 
 
Drawing on the latest research, and packed with fascinating case studies, Pre-Suasion is a masterclass in enhancing your powers of influence. 
 
 
‘Mind-blowing.’ Management Today 
‘Accessible and intellectually rigorous.’ Books of the Year, The Times 
‘Fascinating, fluent and original.’ Tim Harford, author of The Undercover Economist Strikes Back

Pre-Suasion

A Revolutionary Way to Influence and Persuade

Carol Kennedy

The fifth edition of the original, best-selling guide to the ideas of leading management thinkers. 
 
The ten additional full-length entries range from classic gurus such as Henry Gantt and the Gilbreth time-and-motion pioneers to the latest thinkers influencing 21st-century business, including Clayton Christensen, master of innovation theory, and Karen Stephenson with her ground-breaking insights into human networks. 
 
The lives and work of more than 55 gurus are covered in clear and accessible style, along with penetrating analysis of their ideas and influence on management. 
 
Guide to the Management Gurus has sold around the world since its first publication in 1991, and has been translated into more than 15 languages, including Russian, Chinese, Korean and Japanese.

Guide to the Management Gurus 5th Edition

Mark Sanborn

Whether you want to impress people at work or inspire your family and friends, bestselling author and acclaimed speaker Mark Sanborn will show you how to make your performance bigger, better, bolder and worthy of an encore. 
 
Every day, at work and at home, we are called on to perform, but is it possible to make the important performances outstanding? Leadership expert Mark Sanborn says 'yes!' and in The Encore Effect he demonstrates how anyone can cultivate the traits shared by remarkable performers. The secret lies in five key concepts: 
 
Passion: invigorates and inspires performer and audience alike. 
Preparation: instils confidence. 
Practice: the best way to find out what works for you. 
Performance: grab your audience's attention and keep it. 
Polish: refine your performance and make it memorable. 
 
Whether your 'stage' is an office, sales floor, boardroom or your own home, Sanborn's inimitable combination of sage advice and rousing encouragement will help you shine when it counts.

The Encore Effect

Dan Heath

Chip Heath

'A fantastic book.' WIRED 
 
'Witty and instructive.' WALL STREET JOURNAL 
 
'Invaluable for anyone wanting to make long-lasting change a reality.' BBC FOCUS 
 
'A must-read.' FORBES 
______________________________________________ 
 
We all know that change is hard. It's unsettling, it's time-consuming, and all too often we give up at the first sign of a setback. But why do we insist on seeing the obstacles rather than the goal? 
 
This is the question that bestselling authors Chip and Dan Heath tackle in their compelling and insightful book. They argue that we need to understand how our minds function in order to unlock shortcuts to switch up our behaviours. Illustrating their ideas with scientific studies and remarkable real-life turnarounds - from the secrets of successful marriage counselling to the pile of gloves that transformed one company's finances - the brothers Heath prove that deceptively simple methods can yield truly extraordinary results. 
 
In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change.

Switch

How to change things when change is hard

Bernard Lietaer

Based on the four mega-trends of monetary instability, global greying (an ageing global population), the information revolution, and climate change and species extinction, Bernard Lietaer looks at different scenarios of what the world might be like in 2020. 1. The Corporate Millennium: governments are disbanded, central banks close down and the world is run with Big Brother control by huge corporations with their own currencies.2. Caring Communities: people retreat into small, self-sustaining communities, like tribes.3. Hell on Earth: in which the breakdown of life as we know it is followed by a highly individualistic free-for-all, resulting in an ever more obscene gulf between rich and poor.4. Sustainable Abundance: envisages a world where we take better care of the environment, re-engage the poor and the unemployed in mainstream society and give back time and fulfilment to the over-worked, while providing the elderly with a high level of personal care. A society of sustainable abundance is achievable - but only if we are willing to re-invent our money system and create new currencies.

The Future Of Money

Peter M Senge

We cannot afford to view organisations as mechanical structures where each worker is just a cog in a machine. On an individual level, this thinking snuffs out our curiosity, and on an organisational level, it inhibits us from recognising the true value of our co-workers. How do we instead create organisations that are living, breathing and dynamic? 
 
In The Fifth Discipline, Peter Senge introduces the principles every organisation needs to expand its creative capacity, nurture new patterns of thinking and learn collaboratively – all to make the whole organisation more effective than the sum of its parts. Mastering the disciplines will: 
 
- Reignite the spark of learning, driven by people focused on what truly matters to them 
- Transform mere teamwork into a culture of collective creativity, or ‘macro-creativity’ 
- Liberate team members from confining assumptions and mindsets 
 
Drawing on science, spiritual values, psychology and case studies from leading companies like Apple, Harley-Davidson and Shell, this bestselling business classic is the definitive guide to growth, personal development and management coaching.

The Fifth Discipline: The art and practice of the learning organization

Second edition

Ray Anderson

In 1994, Ray Anderson felt a 'spear in the chest': he realised that his company, billion-dollar carpeting manufacturer Interface, Inc, was plundering the environment with its unsustainable business practices, and that it desperately needed to change direction. 
 
Under his leadership, Interface went on to set unprecedented targets for cutting waste, instigated revolutionary recycling initiatives, and encouraged employees at every level of the company to contribute ideas on how to save resources. As a result, the company's greenhouse gas emissions decreased by 82% and are on target to reach zero level by 2020. Not only that, these changes also brought down costs, improved quality, and increased profits. 
 
In Confessions of a Radical Industrialist, Ray Anderson shares the remarkable story of how Interface turned itself around, and proves that running your company sustainably isn't radical at all - it's just good business.

Confessions of a Radical Industrialist

How Interface proved that you can build a successful business without destroying the planet

We are all constantly faced with important decisions. So how can we ensure that we make the right ones? 
 
In Decisive, Chip and Dan Heath - authors of the international bestsellers Made to Stick and Switch - draw on decades of cutting-edge psychological research to explain why we so often get it very badly wrong. They reveal how our supposedly rational brains are frequently tripped up by powerful biases and wishful thinking and why even experts frequently make mistakes. They demonstrate the perils of getting trapped in a narrow decision frame, and they explore people's tendency to be over-confident about how their choices will unfold. At the same time they demonstrate how relatively easy it is to avoid the pitfalls and find the best answers, offering four simple principles that we can all learn and follow. 
 
Decisive offers both a fascinating tour through the workings of our minds and an invaluable guide to making smarter decisions. 
____________________________________ 
 
'A well-written, thought-provoking book' Management Today

Decisive

How to Make Better Decisions

How to make better choices in life and work

Scott Patterson

Dark Pools is the pacy, revealing, and profoundly chilling tale of how global markets have been hijacked by trading robots – many so self-directed that humans can’t predict what they’ll do next.It’s the story of the blisteringly intelligent computer programmers behind the rise of these ‘bots’. And it’s a timely warning that as artificial intelligence gradually takes over, we could be on the verge of global meltdown. 
 
‘Scott Patterson has the ability to see things you and I don’t notice.’ Nassim Nicholas Taleb, New York Times bestselling author of Antifragile, Fooled by Randomness and The Black Swan

Dark Pools

The rise of A.I. trading machines and the looming threat to Wall Street

Daniel Coyle

***THE BRAND NEW BOOK FROM DANIEL COYLE, COMING JANUARY 2026. PRE-ORDER FLOURISH: THE HIDDEN STRUCTURE OF A FULFILLING LIFE NOW*** 
 
The Sunday Times bestselling author 
 
'A marvel of insight and practicality' Charles Duhigg, author of The Power of Habit 
____________________________ 
 
How do you build and sustain a great team? 
 
The Culture Code reveals the secrets of some of the best teams in the world - from Pixar to Google to US Navy SEALs - explaining the three skills such groups have mastered in order to generate trust and a willingness to collaborate. Combining cutting-edge science, on-the-ground insight and practical ideas for action, it offers a roadmap for creating an environment where innovation flourishes, problems get solved, and expectations are exceeded. 
 
____________________________ 
 
'There are profound ideas on every single page, stories that will change the way you work, the way you lead, and the impact you have on the world. Highly recommended, an urgent read.' Seth Godin, author of Linchpin 
 
'Truly brilliant . . . Read it immediately' Adam Grant, author of Originals 
 
'Well told stories, with actionable lessons' Financial Times

The Culture Code

The Secrets of Highly Successful Groups

James Temperton

By the end of this century, living beyond 100 will be the rule rather than the exception. What medical breakthroughs and new technologies will make this possible? 
 
In this brilliantly wide-ranging, one-stop guide WIRED journalist James Temperton outlines the medical revolutions that are transforming healthcare. He looks at the burgeoning immune therapies that could one day cure such life-threatening diseases as cancer. He explores the science - and ethics - of genetic engineering and its potential to create 'designer babies'. He considers the role that cutting-edge medical research could play in the treatment of mental and neurological disorders ranging from depression to autism. And he addresses the fundamental question: could medical technology become so sophisticated that we witness the end of ageing?

The Future of Medicine (WIRED guides)

How We Will Enjoy Longer, Healthier Lives

Gavin Kennedy

The ability to negotiate effectively is a vital skill for business and for everyday life. Whether you want to negotiate a business deal, a pay rise – or the price of a new house or car, Perfect Negotiation shows you how to get a better deal every time – and avoid costly mistakes. Perfect Negotiation tells you everything you need to know about the art of negotiation, from what it is, to how to perfect the technique for yourself. Soon you will be able to bargain yourself to success. 
 
The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

Perfect Negotiation

Conor Woodman

Many of our favourite brands now openly espouse 'ethical' credentials, so how is it that they can import billions of pounds' worth of goods from the developing world every year while leaving the people who produce them barely scraping a living? Are they being cynically opportunistic? Or is it that global commerce will always be incompatible with the eradication of poverty? And, if so, are charity and fair trade initiatives the only way forward? 
 
In Unfair Trade Conor Woodman travels the world - from Nicaragua to the Congo and from Laos to Afghanistan - to establish the truth. In the course of his journeys he uncovers some truly shocking stories about the way big business operates, but he also sees a way forward that could reconcile the apparently irreconcilable.

Unfair Trade

The shocking truth behind ‘ethical’ business

Mark C Scott

In these uncertain times, the credit crunch is affecting everyone.With job losses on the rise and redundancy a looming threat, Bulletproof is the ultimate how-to guide to protecting your job. 
 
Written by a leading industry professional with years of experience in the business field, Bulletproof provides step-by-step practical advice about how to give yourself a competitive edge so that you can dodge the redundancy bullet. 
 
Bulletproof shows you how you can change the rules of the game, develop your own tactical advantage and actively embrace a strategy for long term survival - taking back control of your employment prospects to ensure you keep and succeed at any job!

Bulletproof

How Not to Get Fired When the Credit Crunch Hits

Jonathan Haidt

Every culture hands wisdom down through generations. What doesn't kill you makes you stronger. What you do not wish for yourself, do not do to others. Happiness comes from within. Can these 'truths' hold the key to a happier, more fulfilled life? 
 
In The Happiness Hypothesis, social psychologist Jonathan Haidt examines ten Great Ideas which have been championed across centuries and civilisations and asks: how can we apply these ideas to our twenty-first century lives? By holding ancient wisdom to the test of modern psychology, Haidt extracts lessons on how we can train our brains to be more optimistic, build better relationships and achieve a sense of balance. He also explores how we can overcome the obstacles to well-being that we place in our own way. 
 
In this uplifting and empowering book, Haidt draws on sources as diverse as Buddha, Benjamin Franklin and Shakespeare to show how we can find happiness and meaning in life. 
 
'I don't think I ever read a book that laid out the contemporary understanding of the human condition with such simple clarity and sense.' Guardian

The Happiness Hypothesis

Ten Ways to Find Happiness and Meaning in Life

Putting Ancient Wisdom to the Test of Modern Science

Jim Collins

__________________ 
 
*From the author of the multi-million-copy bestseller Good to Great* 
 
‘No matter what your walk of life, no matter how big or small your enterprise, no matter whether it’s for-profit or nonprofit, no matter whether you’re CEO or a unit leader, the question stands, How does your flywheel turn?’ – JIM COLLINS 
__________________ 
 
The key to business success is not a single innovation or one plan. It is the act of turning the flywheel, slowly gaining momentum and eventually reaching a breakthrough. Building upon the flywheel concept introduced in his groundbreaking classic Good to Great, Jim Collins teaches readers how to create their own flywheel, how to accelerate the flywheel’s momentum, and how to stay on the flywheel in shifting markets and during times of turbulence. 
 
Combining research from his Good to Great labs and case studies from organisations like Amazon, Vanguard, and the Cleveland Clinic which have turned their flywheels with outstanding results, Collins demonstrates that successful organisations can disrupt the world around them – and reach unprecedented success – by employing the flywheel concept.

Turning the Flywheel

A Monograph to Accompany Good to Great

Decline can be avoided. 
Decline can be detected. 
Decline can be reversed. 
 
Amidst the desolate landscape of fallen great companies, Jim Collins began to wonder: How do the mighty fall? Can decline be detected early and avoided? How far can a company fall before the path toward doom becomes inevitable and unshakable? How can companies reverse course? 
 
In How the Mighty Fall, Collins confronts these questions, offering leaders the well-founded hope that they can learn how to stave off decline and, if they find themselves falling, reverse their course. Collins' research project-more than four years in duration-uncovered five step-wise stages of decline: 
 
Stage 1: Hubris Born of Success 
Stage 2: Undisciplined Pursuit of More 
Stage 3: Denial of Risk and Peril 
Stage 4: Grasping for Salvation 
Stage 5: Capitulation to Irrelevance or Death 
 
By understanding these stages of decline, leaders can substantially reduce their chances of falling all the way to the bottom. 
 
Great companies can stumble, badly, and recover. 
 
Every institution, no matter how great, is vulnerable to decline. There is no law of nature that the most powerful will inevitably remain at the top. Anyone can fall and most eventually do. But, as Collins' research emphasizes, some companies do indeed recover-in some cases, coming back even stronger-even after having crashed into the depths of Stage 4. 
 
Decline, it turns out, is largely self-inflicted, and the path to recovery lies largely within our own hands. We are not imprisoned by our circumstances, our history, or even our staggering defeats along the way. As long as we never get entirely knocked out of the game, hope always remains. The mighty can fall, but they can often rise again.

How the Mighty Fall

And Why Some Companies Never Give In

In this ground-breaking new book, Ram Charan, co-author of the bestselling Execution, redefines leadership by focusing on eight specific practical skills that, if mastered, are guaranteed to bring success. 
 
1. Positioning &shy;&shy;- &shy;&shy;&shy;formulating a clear central idea that chimes with your customers' desires and allows the business to be profitable. 
2. Detecting patterns - recognising key variables that may create barriers to growth. 
3. Managing the social system - influencing the workplace environment so that people can pull together and make the right decisions at the right time. 
4. Selecting (and deselecting) people - spotting talent, and making the change when the fit isn't right. 
5. Leading your management team - trusting, and inspiring, an effective team of managers. 
6. Setting goals - deciding what the business can achieve. 
7. Setting priorities - assessing the actions that need to be taken in order to meet your goals. 
8. Dealing with external parties - making sure that outside power groups beyond your control do not affect your business unduly.

Know-How

The 8 Skills that Separate People who Perform From Those Who Don't

Whether you need to ask for a raise at work, request a better hotel room while you're on holiday, or even debate with your stubborn teenager at home, you can learn effective and powerful negotiation skills to help you get the best deal every time. 
 
In this fully revised and updated fourth edition of the worldwide success Everything is Negotiable, expert negotiator Gavin Kennedy walks you through all the techniques and tricks you need to get the best deal in any situation. With chapters on such subjects as making your offer count, dealing with intimidation and getting it in writing, as well as self-assessment tests to help chart your progress, Everything is Negotiable is a one-stop shop for anyone who wants to improve their negotiation skills. Superbly practical and insightful, this essential guide will make sure you come out top in any negotiation.

Everything is Negotiable

4th Edition

You're a genius. Nobody plays the financial markets better than you. What could possibly go wrong? 
 
Quants - quantitative analysts - were the maths masterminds let loose on Wall Street in the belief that their brilliant, impregnable computer programs would always beat the market. But as the catastrophic events of 2007 and 2008 showed, their seemingly failproof methods were little more than ticking timebombs. 
 
Inspired by the 'Godfather of Quants' - maths-professor-turned-gambler Ed Thorp, who began applying skills learned at the Vegas tables to the financial markets back in the 1950s - the quants achieved extraordinary success and massive wealth. This book charts their rise from obscurity to boom and then to bust, explaining why they were so confident - and how they got it so disastrously wrong.

The Quants

The maths geniuses who brought down Wall Street

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