Michael Symmons Roberts’s fourth book of poetry, Corpus, was the winner of the 2004 Whitbread Poetry Award, and was shortlisted for the T. S. Eliot Prize, the Forward Prize, and the Griffin International Prize. His sixth collection, Drysalter, was the winner of both the Forward Prize and the Costa Poetry Prize in 2013. He collaborated with Paul Farley on Edgelands (Cape/Vintage) and will do so again in The Deaths of the Poets (Cape, 2017). He has also worked many times with the composer James MacMillan. He has published two novels, and is Professor of Poetry at Manchester Metropolitan University.

Michael Symmons Roberts

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Elizabeth Handy

Charles Handy

The world needs new ideas, now products, new kinds of associations and institutions, new initiatives, new art and new designs. But these new things seldom come from established organisations. They come from individuals - the New Alchemists. What drives people to create something from nothing? Is it ambition, the need for self-fulfilment? Is it to do with money, power, or even genes? Is there a mood of the time that encourages people? Can anyone do it? Charles Handy has talked to a range of extraordinary characters - from Trevor Baylis and Richard Branson to Jane Tewson and Terence Conran. And Elizabeth Handy has used her new style of composite portraits to highlight aspects of all the different alchemists in their particular environments. The New Alchemists is a fascinating and inspirational investigation into the creative and entrepreneurial process.

The New Alchemists

Sumantra Ghoshal

Christopher A. Bartlett

MANAGING ACROSS BORDERS is the definitive guide to the management of companies in today's global environment. Since its first publication in the US in 1989 it has established its authors as the leading authorities on the transnational company. It is based on a study of a diverse group of multinational companies including Procter &amp; Gamble, Unilever, General Electric, Philips, Matsushita, ITT, Ericsson and NEC. The characteristics of these multinationals and the process described by Bartlett and Ghoshal provides valuable lessons on how to develop the organisational structures, administrative processes and management perspective necessary to success. 'Bartlett and Ghoshal make an important and highly practical contribution in a book that represents the leading edge of thinking on this important subject. ' - Michael Porter, author of Competitive Strategy, Competitive Advantage of Nations etc.

Managing Across Borders 2nd Ed

Michael Hammer

'An impressive list of America's top CEOs has been gushing with praise about the book, and forward thinkers in the software and management business are using it to find direction and insight in this messy, complicated - world.' InfoconomistIn Search of Excellence set the management programme for the 1980s.  Michael Hammer's Reengineering the Corporation set the standard for the 1990s.  Now The Agenda does the same for the 2000s: it is the essential handbook for 21st-century business. It's time for business to get serious again.  The 90s are over, and so are the ideas that came to the fore at the end of the decade: that the Internet changes everything, that entrepreneurship is the answer, that success is easy.  Tough times - that is, normal times - are back.  Money is tight, competition is intense and customers are more demanding than ever. The Agenda offers no silver bullets or empty slogans.  Its principles are neither theoretical nor abstract: they concentrate on the nuts and bolts of an enterprise that determine how well a company performs. The Agenda offers serious ideas for serious people, concrete guidelines that show managers how to rethink every aspect of a business and reshape it for the imperatives of the customer economy. Any company - large or small, manufacturing or service, high tech or low tech - can apply these principles.

The Agenda

What Every Business Must Do to Dominate the Decade

Lynda King Taylor

Lynda King Taylor interviews 30 of the UK's top businesspeople, including some of Britain's toughest bosses, and talks to them about how they survived the recession and plan for continued success. As well as the most traditional captains of industry she meets trendsetters - the 'gold-collar' workers constituting the new generation of bright, young and highly motivated managers, and top figures from sport (Graham Gooch, Will Carling), the arts (Kenneth Branagh), finance, leisure, media, charities etc - plus outstandingly successful figures from the public sector.

Corporate Excellence In The Year 2000

:A Framework for Success

Samantha Phillips

Charlotte Christie is under no illusion about her job: at Fitzgerald Denton greed is good and you watch your back. But as she learns to handle the jokes and the backstabbing and prove her worth as a broker. Charlie unearths a scam. Almost untraceable, it could strike a deathblow to Lloyd's of London and bring the government to its knees. By avoiding Charlie, her opponents have made their single mistake. She has one chance to strike back.

Blonde Ambition

Ryan Mathews

Watts Wacker

In The Deviant's Advantage, Ryan Mathews and Watts Wacker demonstrate how ideas create increasingly profitable markets as they move from The Fringe, to the Edge, to the Realm of the Cool, to the Next Big Thing, to Social Convention. The book tracks the products and people haunting the fringes of sex, science, art, language, faith, war and marketing, branding and macro-economics. Tomorrow's commercial success is an obsession in the mind of today's deviant. Las Vegas is a perfect example: it morphed from a bus stop in the desert to a neon 'Sin City' and finally into a family vacation destination. In 1945 a handsome, murderous sociopath called Benny 'Bugsy' Siegel decided to build a luxury gambling oasis in the desert. At the time, Las Vegas was a crossroads in the middle of the desert. Siegel understood the emerging desire for escape in the American psyche - and out of nothing, created what became an enormous gambling haven. Las Vegas has now transformed itself into a gigantic family-oriented theme park, albeit one with slots and roulette wheels. It's become a holiday destination for the entire family, not just a place that fathers sneak off to. Las Vegas moved from the Fringe (Bugsy's original vision), to the Edge (the first hotel), to the Realm of the Cool (where everyone wanted to go), to the Next Big Thing (where everyone went), to Social Convention.

The Deviant's Advantage

How Fringe Ideas Create Mass Markets

Alan Rugman

Professor Alan Rugman is one of the world's leading academics in the field of international business and strategy. In The End of Globalization  he argues that we are currently witnessing the end of globalization and draws on new research and analysis to argue that globalization never really happened anyway. Like Bartlett and Ghoshal's Managing Across Borders,  this book is aimed at the market of practitioners and policy-makers, (not academics and theoreticians) showing them what the current state of the global economy means for them. Global business is dominated by the 500 largest multinational enterprises (MNEs) out of a total of 30,000 MNEs altogether.  The 500 MNEs that are the engines of international business 'think regional and act local'. Using analysis drawn from world-leading companies, Professor Rugman looks in detail at the managerial implications of the end of globalization, including in-depth discussion of corporate strategies, organizational structures, and analytical methods.

The End Of Globalization

Chris Anderson

What happens when advances in technology allow many things to be produced for more or less nothing? And what happens when those things are then made available to the consumer for free? 
 
In his groundbreaking new book, The Long Tail author Chris Anderson considers a brave new world where the old economic certainties are being undermined by a growing flood of free goods - newspapers, DVDs, T shirts, phones, even holiday flights. He explains why this has become possible - why new technologies, particularly the Internet, have caused production and distribution costs in many sectors to plummet to an extent unthinkable even a decade ago. He shows how the flexibility provided by the online world allows producers to trade ever more creatively, offering items for free to make real or perceived gains elsewhere. He pinpoints the winners and the losers in the Free universe. And he demonstrates the ways in which, as an increasing number of things become available for free, our decisions to make use of them will be determined by two resources far more valuable than money: the popular reputation of what is on offer and the time we have available for it. In the future, he argues, when we talk of the 'money economy' we will talk of the 'reputation economy' and the 'time economy' in the same breath, and our world will never be the same again.

Free

The Future of a Radical Price

Deborah Spar

The advance of digital technology is creating whole new markets and industries.  Telecommunications is merging into media; information is blurring into entertainment; and commercial ventures of all types are being pulled into the amorphous space of the internet.Pirates, Prophets and Pioneers examines how these new technologies are pushing at the boundaries of existing rules and how governments are likely to respond to them.  Using material gathered from four years of academic research and confidential interviews, Debora Spar brings us inside the world of business and politics in the digital age.  In the process, she also takes us back in time, to explore to older technologies and earlier battles. Looking at the advent of radio and telegraphy, the rise of trans-oceanic trade and the development of satellite television, Spar finds striking parallels to our own time (for example, online music and software wars) and critical lessons for both business and politics.

Pirates, Prophets And Pioneers

Business and Politics Along the Technological Frontier

Phil Dowell

This book has grown out of the ideas, discriptions and examples which the author has developed and refined over fifteen years of delievering courses about business. to students at London Business School and to managers in his capacity as management consultant, its aim is to give a practical understanding of aspects of business which are often seen as `difficult' such as cash flow forecasting. Many of the vivid examples included are from small businesses because of their more accessible concepts, acahapters deal with a separate topic and may be read in any order. Although businessesset great store by trying to be different from competitors, it is the author`s thesis that in the final analysis the same essential activities are to be found over and over again. This book explains what is involved in thee essential activities. `A business must sell things, repeatedly, over time, for more money than it spends in so doing. Otherwise, it ceases to be a business. There are no exceptions.

Understanding Business

This is a first class addition to the ever popular 'Perfect' series and covers a growth area of management. More and more people are becoming consultants as layers of middle management are stripped out of major companies, releasing into the workplace people with plenty of valuable experience to hand on to new clients. This book covers the main areas of what it takes to become a consultant, setting up, getting work and getting repeat business, the necessary skills, carrying out the work and the financial side.

The Perfect Consultant

All You Need To Get it Right First Time

Nigel Barlow

The last two decades have seen the rise and rise of the service economy, where image - and customer perceptions - are crucially important in building a successful business. Rarely do we buy a hard, tangible object called a 'product'. Financial services sell peace of mind; car manufacturers sell a self-image and an aspirational lifestyle; computer and software companies offer 'solutions' - even food is fashion. Nigel Barlow draws on two decades of experience in 20 countries to argue that the age of service has failed to deliver on its promises. He goes far beyond the standard business-speak cliches of customer service to show why merely satisfying customers is not enough. He explores with original examples and first-hand experinces why service so often falls short of customer expectations, and shows how to think and act to create legendary service in the reader's own organization.

Batteries Included!

Creating Legendary Service

Andrew Leigh

Michael Maynard

Perfect Leader shows clearly how everybody can learn to exercise leadership. Are leaders born or made? The book is comprehensive yet concise and to the point. It is written in clear language and is designed to be of immediate, practical benefit to readers. It explains exactly what it takes to be a leader by identifying and examining the seven 'I's of leadership: Insight --Initiative --Inspiration --Involvement --Improvisation --Individuality --Implementation. Today's business methods, with their emphasis on teamwork, and on fewer layers of management, mean that there is a need for effective leaders to bring about corporate success - and in the process build themselves a satisfying 
career. 
 
The Perfect series is a range of practical guides that give clear and straightforward advice on everything from getting your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

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