Now in his third career, Bryn Owen started work over 30 years ago as a Production Engineer. During the following 15 years he worked in the manufacturing industry in the UK and Nigeria. His posts included five years as Plant Manager of a domestic appliance factory and six years as Quality Manager in the automotive industry. Before becoming a full time consultant in 1986 he was the Head of Computer Aided Engineering at Salford University College. There he was responsible for the development and presentation of courses in the field of Quality. Bryn has written two books on achieving ISO 9000 registration. The first of these books describes in everyday language the findings of his research for which he was awarded a PhD in 1991. This work involved the development of a model to simplify the design of the Optimum quality system. Workshops based on his work have been run in the USA, Europe, the Middle East and the Far East. Bryn believes that education and training must be life-long, for the individual, employer and society. He actively encourages others to develop themselves and their staff through his work as an Open University Tutor and a non-executive Director of his local Training and Enterprise Council. Bryn Owen is currently Chief Executive of Optimum Systems for Quality, a firm of quality consultants who have worked with many clients to improve their quality.