If you can't trust those in charge, who can you trust?
From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust -- far from it.
In this revolutionary book, world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history - with fundamental consequences for everyone. A new world order is emerging: we might have lost faith in institutions and leaders, but millions of people travel in cars with total strangers, exchange digital currencies, or find themselves trusting a bot. This is the age of "distributed trust", a paradigm shift driven by innovative technologies that are rewriting the rules of an all-too-human relationship.
If we are to benefit from this radical shift, we must understand the mechanics of how trust is built, managed, lost and repaired in the digital age. In the first book to explain this new world, Botsman provides a detailed map of this uncharted landscape - and explores what's next for humanity.
Rachel Botsman is the world-renowned expert on an explosive new era of trust and technology. An award-winning author, speaker and University of Oxford lecturer, she has contributed to The New York Times, Harvard Business Review, The Wall Street Journal, The Economist, and more. She's also a contributing editor at Wired.
She has appeared on NPR, CNN, BBC, and will present in the upcoming documentary series for PBS series First Civilizations on the history of trade.
Her upcoming book, Who Can You Trust?: How Technology Brought Us Together - and Why It Could Drive Us Apart (Penguin Portfolio, 2017) will revolutionise our perception of trust. She is also the co-author of, What's Mine is Yours, (HarperCollins, 2010) which defined the theory of collaborative consumption and was named one of TIME's "Ten Ideas That'll Change the World".
Rachel's TED talks have 3.5 million views. Monocle named her in the world's top 20 keynote speakers. She was named one of the "Most Creative People in Business" (Fast Company); a "Young Global Leader" (World Economic Forum) and received the Breakthrough Idea Award (Thinkers50) for a "radical idea which has the potential to change the way we think about business forever."
She has worked on every continent (except for Antarctica!) and divides her time between Sydney, where she lives with her husband and two children, and London.