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  • Their analysis is peppered with memorable stories, images and facts ... This book is a gift to anyone who needs to get a message across and make it stick

    New Statesman
  • This is great for anyone planning a speech or trying to get their message across at work

  • The Heaths push beyond what sounds like it should work and explain why it actually does

    Time Magazine
  • ... an entertaining, practical guide to effective communication.

    Publishers Weekly
  • Smart, lively . . . such fun to read

    Saturday Guardian

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