Who Can You Trust?

byRachel Botsman

How Technology Brought Us Together – and Why It Could Drive Us Apart

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'Brilliantly describes how the established trust framework is undergoing a radical transformation as digital technologies take root in every facet of our lives' Marc Benioff, Chairman & CEO, Salesforce

'Fascinating and well researched...every reader will gain new insights' Geoff Mulgan, Chief Executive, Nesta

'A rare book that will cause you to think deeply about your business, your relationships and your life' Don Tapscott, bestselling author of Wikinomics and Blockchain Revolution


TRUST IS FUNDAMENTAL TO EVERY ACTION, EVERY RELATIONSHIP, EVERY TRANSACTION

AND IT MATTERS NOW MORE THAN EVER BEFORE...

From government to business, banks to media, trust in institutions is at an all-time low. But this isn't the age of distrust--far from it.

In this ground-breaking book world-renowned trust expert Rachel Botsman reveals that we are at the tipping point of one of the biggest social transformations in human history. We might have lost faith in institutions and leaders, but millions of people travel in cars with total strangers, exchange digital currencies, or find themselves trusting a bot. We still trust: but not the way we used to.

If we are to benefit from this radical shift, we must understand how trust is built, managed, lost and repaired in the digital age. In the first book to explain this new world, Botsman provides a definitive guide of this uncharted landscape - and explores what's next for humanity.

Beautifully-written . . . the thesis is completely compelling. This is an important book

Andy Haldane, Chief Economist, Bank of England

About Rachel Botsman

Rachel Botsman is a leading expert and author on trust in the modern world. As the first Trust Fellow at Oxford University's Saïd Business School, she aims to challenge and change the way people think about trust and related topics such as power, influence, truth and beliefs. She has been recognised as one of the world's 30 most influential management thinkers by Thinkers50, one of the Top 10 most influential voices in the UK on LinkedIn and honoured as a Young Global Leader by the World Economic Forum. Her work has been widely published in The Guardian, Financial Times, The New York Times, The Wall Street Journal, Harvard Business Review, Wired and she is the host of the thought-provoking podcast 'Rachel Botsman's Trust Issues.'
Details
  • Imprint: Penguin
  • ISBN: 9780241296189
  • Length: 352 pages
  • Dimensions: 198mm x 21mm x 130mm
  • Weight: 243g
  • Price: £10.99
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