Abolqasem Ferdowsi

Abraham Lincoln

Abraham L. Newman is a professor at the School of Foreign Service and Government Department at Georgetown University. He is a 2022-2023 Berlin Prize winner and his work has been published in leading outlets like The New York Times, The Financial Times, The Washington Post, Nature, Science, Foreign Affairs, Foreign Policy, Harvard Business Review, and Politico.

Abraham Newman

Abraham Verghese

Absolut Vodka

Ad Putter

Ada Moncrieff is the author of Murder Most Festive, Murder at the Theatre Royale and Murder at Maybridge Castle. She lives and works in London.

Ada Moncrieff

Adam Aleksic is a linguist and content creator posting educational videos as the “Etymology Nerd” to an audience of over two million. As a linguistics student at Harvard College, he founded and served as president of the Harvard Undergraduate Linguistics Society. He’s discussed online language on NPR, repeatedly contributed to The Washington Post, and his work has been mentioned in The New York Times, The Economist, and The Guardian. He’s lectured on language and social media at Stanford, Yale, Georgetown, and other top universities, including a TEDx talk at the University of Pennsylvania. Adam is based in New York City, where he spends a lot of time scrolling TikTok for “research.”

Adam Aleksic

Adam Alter is an Associate Professor at New York University's Stern School of Business, and holds an affiliated appointment within the Psychology Department. He is the author of the New York Times bestseller Drunk Tank Pink: And Other Unexpected Forces That Shape How We Think, Feel and Behave and has written for The New York Times, New Yorker, Atlantic, Wired, Popular Science and numerous other publications.

Adam Alter

Professor Adam Balen is lead clinician at one of the UK's largest and most successful IVF units at Leeds Teaching Hospitals NHS Trust. In recognition of his research on fertility and related conditions, he holds a DSc (the highest academic degree in medicine) from the University of Leeds. Adam is internationally renowned, holding roles with the World Health Organisation (WHO), the International Federation of Gyneacology and Obstetrics (FIGO) and the Royal College of Obstetricians and Gyneacologists (RCOG). He runs both NHS and private fertility clinics so he understands the issues that arise from both sides and he works closely with fertility patient support organisations across the UK. Adam regularly features in the media on all aspects of reproductive health and lectures widely throughout the world.

Adam Balen

Adam Baron

Adam Bornstein

Adam Brookes grew up in the UK and was a journalist with BBC News for many years. As a foreign correspondent he was based in Indonesia, China and the United States. Along the way he reported from many other countries, including Iraq, Afghanistan and North Korea. He lives in Washington DC.

Adam Brookes

Adam Buxton

Adam Christopher is the New York Times bestselling author of Star Wars: Shadow of the Sith and Stranger Things: Darkness on the Edge of Town. He has also written official tie-in novels for the hit CBS television show Elementary and the award-winning Dishonored video game franchise. Co-creator of the twenty-first-century incarnation of Archie Comics superhero The Shield, Adam has also written for the universes of Doctor Who and World of Warcraft, and is a contributor to the internationally bestselling Star Wars: From a Certain Point of View anniversary anthology series and the all-ages Star Wars Adventures comic. Adam’s original novels include Made to Kill and The Burning Dark, among many others, and his debut novel Empire State was both a SciFi Now and Financial Times book of the year.

Adam Christopher

Adam Foulds's most recent books are In the Wolf’s Mouth, The Quickening Maze, which was shortlisted for the Man Booker Prize and won the Encore Award and the European Union Prize for Literature, and The Broken Word, which won the Costa Poetry Award and the Somerset Maugham Award. He has recently been awarded the E.M. Forster Award by the American Academy of Arts and Letters and named as one of Granta’s ‘Best of Young British Novelists’.

Adam Foulds

Dr Adam Fox is a highly qualified and respected allergy specialist and consultant paediatric allergist and clinical lead for Allergy at Guy's &amp; St Thomas' Hospitals. The Times recently named him as one of Britain's top 100 children’s doctors. 
 
www.allergyfreebabyandtoddler.com

Adam Fox

Adam Frost

Adam Galinsky is currently the Morris and Alice Kaplan Professor of Ethics and Decision in Management at the Kellogg School of Management at Northwestern University. He received his PhD from Princeton University in Social Psychology and his B.A. from Harvard University.

Adam Galinsky

Adam Glasser

Adam Goodfellow

Adam Goodwin

Adam Grant is an organizational psychologist at Wharton, where he has been the top-rated professor for seven straight years. His books have sold millions of copies, his TED talks have been viewed more than 30 million times, and he hosts the hit podcast Re:Thinking. His pioneering research on motivation and meaning has enabled people to reach their aspirations and exceed others' expectations. His viral piece on languishing was the most-read New York Times article of 2021 and the most-saved article across platforms. He has been recognized as one of the world's ten most influential management thinkers and Fortune's 40 Under 40, and has received distinguished scientific achievement awards from the American Psychological Association and the National Science Foundation. Grant received his B.A. from Harvard University and his Ph.D. from the University of Michigan, and he is a former Junior Olympic springboard diver. He lives in Philadelphia with his wife and their three children.

Adam Grant

Adam and Charlotte met in Zanzibar while working with Voluntary Services Overseas. Upon their return to the UK, Charlotte completed an MA at Oxford Brookes and started her career in publishing. Adam in the meantime became writer-in-residence at the Roald Dahl Museum and Story Centre before co-founding Storytelling Schools, an international organisation dedicated to training teachers in oracy, literacy and creativity. Adam and Charlotte's first book together was the best-selling and award-winning Spaghetti with the Yeti. Since then, Adam and Charlotte have continued to follow their passion for creating engaging books that inspire interaction and creativity in young readers.

Adam Guillain

ADAM HAMDY is a bestselling author and screenwriter. His most recent novel, The Other Side of Night, was an NPR best book of 2022 and a New York Times best thriller of the year, and has been described as ingenious and deeply moving. He is the author of the Scott Pearce series of modern spy thrillers, Black 13, Red Wolves and White Fire, and the Pendulum trilogy. Keep up to date with his latest books and news at www.adamhamdy.com.

Adam Hamdy

Adam Hart-Davis

Adam Haslett is the author of the story collection You Are Not a Stranger Here and the novels Imagine Me Gone and Union Atlantic. He has twice been a finalist for the Pulitzer Prize and the National Book Award and his books have been translated into over thirty languages. His journalism on culture and politics has appeared in The Financial Times, Esquire, The New Yorker, The Guardian, Der Spiegel, The Nation, and The Atlantic, among others. He lives in New York City.

Adam Haslett

Adam Henson is perhaps the best-known farmer in the UK, presenting on BBC's Countryfile to millions of viewers each Sunday evening. He's also appeared on Lambing Live, Secret Britain, Coast and Inside Out. Adam also runs the award-winning Cotswold Farm Park in Gloucestershire, which welcomes family visitors all year round and is home to many rare breeds. He has a monthly column in Countryfile magazine, as well as the Cotswold Life magazine. He has written several books including the Sunday Times bestseller Like Farmer, Like Son. This is his first children's book and it is the perfect introduction to the farm.

Adam Henson

Adam Henson presents Countryfile, often from his 650-hectare farm in the Cotswolds. Having studied Agriculture at college, Adam took over Bemborough Farm from his father, Joe. The farm now grows wheat, spring barley and oilseed rape, runs a flock of 400 commercial ewes and has the UK's leading collection of rare breeds, many of which are in demand for film sets and advertisements. Cotswold Farm Park (www.cotswoldfarmpark.co.uk) offers a total countryside experience for all the family, welcoming more than 100,000 visitors each year. 
 
Adam presented Lambing Live with Kate Humble, writes for Countryfile magazine and has appeared on Radio 4's On Your Farm and Farming Today. He is the author of three previous books, Adam’s Farm: My Life on the Land, the Sunday Times bestseller, Like Farmer, Like Son and A Farmer and His Dog.

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Carol Kennedy

The fifth edition of the original, best-selling guide to the ideas of leading management thinkers. 
 
The ten additional full-length entries range from classic gurus such as Henry Gantt and the Gilbreth time-and-motion pioneers to the latest thinkers influencing 21st-century business, including Clayton Christensen, master of innovation theory, and Karen Stephenson with her ground-breaking insights into human networks. 
 
The lives and work of more than 55 gurus are covered in clear and accessible style, along with penetrating analysis of their ideas and influence on management. 
 
Guide to the Management Gurus has sold around the world since its first publication in 1991, and has been translated into more than 15 languages, including Russian, Chinese, Korean and Japanese.

Guide to the Management Gurus 5th Edition

Phil Town

Who's going to provide for your future? There's a crisis looming in pensions. Investing in property is time-consuming and risky. Savings accounts yield very little return. If you're not careful, you could be looking at a very uncomfortable retirement. But surely the alternative - investing in the stock market - is risky, complicated and best left to the professionals? 
 
Phil Town doesn't think so. He made a fortune, and in Rule #1 he'll show you how he did it. 
 
Rule #1: 
- Sets out the five key numbers that really count when you're buying stocks and shares 
- Explains how to use new Internet tools to simplify research 
- Shows how to exploit the advantages of being an individual investor 
- Demonstrates how to pay fifty pence for every pound's worth of business 
 
This simple and straightforward method will guide you to 15% or better annual returns - in only 15 minutes a week. It's money in the bank!

Rule #1

The Simple Strategy for Successful Investing in Only 15 Minutes a Week

Mark Sanborn

'Despite popular myth, leaders - whether titled or untitled - aren't born. They learn how to lead. The real test of leadership is: if you had no title or ability to reward or penalize others, could you still get them to follow you?' 
 
In this powerful follow-up to The Fred Factor, world-renowned motivational speaker Mark Sanborn explains how each of us can be a leader whatever we do – regardless of our title or position. He sets down the key skills that genuine leaders have mastered, and encourages us all to apply them, wherever we may be in the pecking order. 
 
Genuine leaders: 
-- Plan ahead, thinking about where they're heading before they begin. 
-- Are terrific at communicating as well as listening. 
-- Care about the success of the entire team and look for ways to encourage useful contributions from everyone. 
 
By following Mark Sanborn's advice you can take control of your life, seize new opportunities, and maybe even make the world a little better. And you don't need a title to do it.

You Don't Need a Title to be a Leader

How Anyone, Anywhere, Can Make a Positive Difference

Jim Collins

'We must reject the idea - well-intentioned, but dead wrong - that the primary path to greatness in the social sectors is to become "more like a business".' 
 
So begins this astonishingly blunt and timely manifesto by leading business thinker Jim Collins. Rejecting the belief, common among politicians, that all would be well in society if only the public sector operated more like the private sector, he sets out a radically new approach to creating successful hospitals, police forces, universities, charities, and other non-profit-making organisations. In the process he rejects many deep-rooted assumptions: that somehow it's possible to measure social bodies in purely financial terms; that they can be managed like traditional businesses; that they can be transformed simply by throwing money at them. Instead he argues for radical new attitudes and strategies, using the analytical approach and clear thinking that lie at the heart of Good to Great.

Good to Great and the Social Sectors

A Monograph to Accompany Good to Great

Colin Chapman

How the Stock Markets Work has long been an established favourite for anyone who needs a straightforward, accessible introduction to the stock markets. This guide concisely explains how the stock markets have developed as well as how they operate today and is a must-buy for anyone looking to learn more about this sector of the financial industry. 
 
This new edition has been updated and revised throughout.

How the Stock Markets Work

Fully Revised and Updated Ninth Edition

James Collins

Jerry Porras

The concept behind this book is simple and brilliant: find out what makes companies that outperform their peers for decades enjoy that success - and then apply those lessons yourself. Written by multimillion-copy bestselling author, speaker and business management consultant Jim Collins and organizational theorist Jerry Porras, it's the only blueprint you need for sustained business growth. 
 
'Built to Last is an unusual business book - seriously researched, unconventional in its conclusions... [It] is well worth reading, particularly by those engaged in trying to reinvigorate our nation's largest enterprises.' -- Wall Street Journal 
 
'Outstanding from Jim Collins as always. A definite must-read' -- ***** Reader review 
'Blew my mind on how to run a business, every leader or business owner should read this book' -- ***** Reader review 
'Very enlightening!' -- ***** Reader review 
'This book among top 5 business book I ever read!' -- ***** Reader review 
 
********************************************************************************************* 
'This is not a book about charismatic visionary leaders. It is not about visionary product concepts or visionary products or visionary market insights. Nor is it about just having a corporate vision. This is a book about something far more important, enduring, and substantial. This is a book about visionary companies.' 
 
 Drawing upon a six-year research project at the Stanford University Graduate School of Business, multimillion copy bestselling author, speaker and consultant focused on business management and company sustainability and growth Jim Collins and organizational theorist Jerry Porras took eighteen truly exceptional and long-lasting companies and studied each company in direct comparison to one of its top competitors. They examined the companies from their very beginnings to the present day - as start-ups, as midsize companies and as large corporations. Throughout, the authors asked: 'What makes the truly exceptional companies different from other companies?' 
 
 Built to Last is the result of that research: filled with hundreds of specific examples and organized into a coherent framework of practical concepts that can be applied by managers and entrepreneurs at all levels, Built to Last provides a master blueprint for building organizations that will prosper long into the twenty-first century and beyond.

Built To Last

Successful Habits of Visionary Companies

Graham Alexander

Ben Renshaw

Super Coaching is for anyone wanting to succeed in a frenetic and unpredictable world. Coaching is an extremely successful new trend: a coach is a cross between a psycho-analyst and personal trainer, someone who is there to motivate and inspire you to work things out for yourself. This book means that you don't have to find your own personal coach - everything you need to know is here. Getting the job done is no longer good enough: relationships, whether with colleagues, customers, friends and family, are our greatest asset and the key to career success and personal happiness. Ben Renshaw's many media credits include relationship coach for C4's award-winning series Perfect Match. Graham Alexander is the founder of business coaching in Europe with just under 20 years' experience in the field. Together they make a unique team, showing you how to follow coaching principles to achieve everything you want in a career and life.

Super Coaching

Mark Sanborn met his postman, Fred, just after he moved to Denver. Fred knocked on his door, introduced himself and welcomed him to the neighbourhood. He also asked Sanborn about himself and how he wanted his mail handled while he was away. Needless to say, Sanborn was shocked. He asked Fred more about his job and how he approached it. Fred's answers inspired him to develop motivational seminars promoting Fred's attitude and approach to life. To embody the Fred philosophy is to realise and practise that:--Everyone can make a difference--Success is built on good relationships--You must continually create value for others and it doesn't have to cost anything--You can reinvent yourself whenever you want. In this succinct and inspiring guide, Sanborn shows us how we can all truly make a difference everyday and become a 'Fred', as well as how to recognise, reward and attract Freds into our lives.

The Fred Factor

Bo Peabody

Is entrepreneurial success atrributed to intelligence or is it just sheer luck? How do you manage the creative people you depend on in your team? A 33-year-old entrepreneur who has made over $580 million offers his wise and witty answer in this guide to building a successful business. Lucky or Smart? is the first truly authentic guide to an entrepreneurial life, written by someone who lives it everyday. Bo Peabody started an Internet company as a 19-year-old student. It helped change the way we communicate by providing the average person with the means to create their own home page. Peabody sold his business to Lycos for nearly $60 million. At the first possible moment, he sold - right before the Internet crash. Thus, the question at the heart of this book: is Bo Peabody lucky or smart? Peabody says he was smart enough to realize he was being lucky, but along the way he discovered what is essential to entrepreneurial success: you have to know if you are an entrepreneur or a manager; you have to know how to manage the creative and often difficult people in your business; and you need to make your business fundamentally innovative, morally compelling, and philosophically positive.

Lucky Or Smart?

Gillian Tett

For more than a decade, Japan's dismal economy - which has bounced from deflationary collapse to fitful recovery and back to collapse - has been the biggest obstacle to economic growth. Why has the world's second largest economy been unable to save itself? Why has a country, whose financial might in the 1980s was the most feared force on the globe, become the sick man of the world economy? Saving the Sun answers these questions and more in the riveting and remarkable story of Long Term Credit Bank, one of the world's most respected financial institutions, and its attempts to transform itself into a Western-style bank and reconcile the cultural gulf that still exists between Japan and the international banking community.'Smart and engaging-it's a riveting tale with important insights into Japan's culture and its sclerotic system.' BusinessWeek'Saving the Sun is not simply about the fate of one Japanese bank. It is about the clash of two visions of finance-and how hard it is to reconcile them.' The Wall Street Journal Europe

Saving The Sun

Ricardo Semler

In The Seven-Day Weekend, Semler explains how he transformed a small family business into a highly profitable manufacturing, services and high-tech powerhouse - 40 times larger - while watching his favorite movies or relaxing with his son in the middle of the business day. Praise for The Seven-Day Weekend'Are there real-life lessons to be learned? The answer is yes-Pragmatic, inspirational and intriguing advice' The Times'Ricardo Semler is our kind of capitalist.' Guardian'In this book, Ricardo Semler tells how Semco, Latin America's fastest growing company, uses a revolutionary way of working to run a profit making company with a work force who love their jobs.' The Sunday Times'The Seven-Day Weekend challenges conventional approaches to work. It sparks ideas that can be applied to one's own business [and] will certainly encourage managers to look very carefully at their management practices.' Rocco Forte, Management TodayPraise for Ricardo Semler's Maverick!'Semco takes workplace democracy to previously unimagined frontiers' The Times'His egalitarian approach works like a dream' Today

The Seven-Day Weekend

Ron Johnson

A carefully prepared plan is essential to the success of any business. Planning ahead means you make better decisions today, and helps you take into account as many of the relevant factors as possible. The business plan is vital to the people who finance the business - but above all it's vital to the people who carry out its day-to-day management. Perfect Business Plan provides a planning framework and shows you how to complete it for you own business in one hundred short, easy-to-follow steps. The book is comprehensive and yet concise and to the point. It is written in simple, clear language and is designed to be of immediate, practical benefit to readers. 
 
Chapters include: 
--Planning to plan 
--Essential expertise 
--Key business factors 
--Basic estimates 
--Essential calculations 
--Planning to manage 
--Collating the plan 
--Implementation 
--Your own plan 
 
The Perfect series is a range of practical guides that give clear and straightforward advice on everything from finding your first job to choosing your baby's name. Written by experienced authors offering tried-and-tested tips, each book contains all you need to get it right first time.

Perfect Business Plan

Alissa Quart

Corporations spend billions of dollars annually to woo teen and pre-teen consumers. Over the last 5-10 years, the research of these groups and their behaviour has become very focused on exactly how best to part them (or their parents) with their money. Alissa Quart takes the reader into the disturbing world of teen marketing, showing how they are taught to market to each other and where adults build careers out of insinuating their way into 'friendships' with teens in order to monitor what they wear, eat, listen to and talk about with each other. This compelling book looks into the way teens succumb to peer pressure and the constant commercial battering and the young people who fight back, who turn the tables on the cock-sure mega-corporations who so cynically strive to crack the codes of teen cool. These kids prove it isn't necessary to give in to branding, but it is a drop in the water when an entire generation is being raised to consume.

Branded

Michael Brett

Stripping away the mystique from the world of investment and finance, How to Read the Financial Pages is a layman's guide to reading and understanding the financial press and the markets and events it covers. Assuming no financial knowledge, Michael Brett provides a valuable explanation of the workings of the financial world - from money markets to commodity markets, investment ratios to takeover bids. With an extensive glossary of financial terms, this book will help you through the financial columns to a better understanding of the language of markets and money. For ten years How to Read the Financial Pages has been an outstanding first-choice buy for everyone who wants a thorough - but friendly - grounding in finance and investment. 
 
--What are stock markets, currency markets, commodities markets? How do they operate? 
--What are derivatives? Could they cause the financial system to crash? 
--What is meant by insider dealing? Why is it illegal? 
--Who are the main players in the world of money? What do stock brokers, market makers, merchant 
 bankers and underwriters actually do? 
--How has the Internet affected private investors? What are the new opportunities?

How To Read The Financial Pages

Charles Handy

Bookseller Charles Handy's best-selling new book looks at how individuals (the fleas in his analogy) relate to multi-national conglomerates (the elephants). In addition to addressing how and why we work today, he covers a wide range of preoccupations and issues including the increasing fear of big business: 'it is easy to see why many observers think that the big corporations are now both richer and more powerful than many nation states.  They worry that these new corporate states are accountable to no-one - that their financial clout makes governments beholden to them ... The elephants, people feel, are out of control.'

The Elephant And The Flea

New Thinking For A New World

Charles Drazin

Ernst Malmsten

Erik Portanger

boo hoo is a gripping, insider's account of the rise and fall of this most controversial of internet startups - a global, online retailer of sports and designer clothes.

Boo Hoo

A Dot.Com Story from Concept to Catastrophe

Bernard Lietaer

Based on the four mega-trends of monetary instability, global greying (an ageing global population), the information revolution, and climate change and species extinction, Bernard Lietaer looks at different scenarios of what the world might be like in 2020. 1. The Corporate Millennium: governments are disbanded, central banks close down and the world is run with Big Brother control by huge corporations with their own currencies.2. Caring Communities: people retreat into small, self-sustaining communities, like tribes.3. Hell on Earth: in which the breakdown of life as we know it is followed by a highly individualistic free-for-all, resulting in an ever more obscene gulf between rich and poor.4. Sustainable Abundance: envisages a world where we take better care of the environment, re-engage the poor and the unemployed in mainstream society and give back time and fulfilment to the over-worked, while providing the elderly with a high level of personal care. A society of sustainable abundance is achievable - but only if we are willing to re-invent our money system and create new currencies.

The Future Of Money

________________________________ 
Can a good company become a great one? If so, how? 
 
After a five-year research project, Jim Collins concludes that good to great can and does happen. In this book, he uncovers the underlying variables that enable any type of organisation to make the leap from good to great while other organisations remain only good. Rigorously supported by evidence, his findings are surprising - at times even shocking - to the modern mind. 
 
Good to Great achieves a rare distinction: a management book full of vital ideas that reads as well as a fast-paced novel. It is widely regarded as one of the most important business books ever written.

Good To Great

The international bestseller that tells how Semler tore up the rule books - and defied inflation running at up to 900% per year! 
 
- Workers make decisions previously made by their bosses 
- Managerial staff set their own salaries and bonuses 
- Everyone has access to the company books 
- No formality - a minimum of meetings, memos and approvals 
- Internal walls torn down 
- Shopfloor workers set their own productivity targets and schedules 
 
Result - Semco is one of Latin America's fastest-growing companies, acknowledged to be the best in Brazil to work for, and with a waiting list of thousands of applicants waiting to join it. 
 
Learn Ricardo's secrets and let some of the Semco magic rub off on you and your company.

Maverick

The Success Story Behind the World's Most Unusual Workshop

With his characteristically very personal anecdotal style, Charles Handy analyses how materialistic capitalism is self-limiting, how efficiency may be the enemy of a cohesive society, and examines the false certainties of science and religion. Offering a carefully considered and compelling alternative vision, the book challenges the status quo on everything from capitalism and organization to goal-setting and morality. With nods to Kant, Keynes, Sartre and Drucker, The Hungry Spirit is not your usual business tome, but that, of course, is part of Handy's plan.

The Hungry Spirit

New Thinking for a New World

Over the last decade, change has accelerated violently. The Thatcher/Regan years were a time of certainty, when greed was good, more meant better, and the Western world rejoiced to see George Orwell's dismal prophecy for 1984 confounded. But there is a curvilinear logic in the universe. Prosperity cannot last forever. 
 
Empires and organisations must flounder. The world must be reinvented. We can now be certain only of uncertainty, and to plan for the future we must think differently. Compromise may be the way forward, and organisations must give more freedom to individuals to preserve commitment and creativity. 
 
In this challenging and exhilarating collection of pieces, Charles Handy, Britain's foremost business guru, takes us on an intellectual journey through a changing world, in order to see how we must adapt to make our future work.

Beyond Certainty

The Changing Worlds of Organisations

*Can you find the way to Davy's bar? *Do you know the Doughnut principal? *How do you make a Chinese contract? The changes which Charles Handy foresaw in THE AGE OF UNREASON are happening. Endless growth can make a candyfloss economy, and capitalism must be its own sternest critic. Handy reaches here for a philosophy beyond the mechanics of business organisations, beyond material choices, to try and establish an alternative universe where the work ethics can contain a natural sense of continuity, connections and a sense of direction. We are now a world of shareholders, but everyone has a stake in the future. With warmth, wit and the most challenging insights, Charles Handy seeks to turn paradox into real progress.

The Empty Raincoat

Making Sense of the Future

We will not survive unless we adapt to the way the world is changing. The Age of Unreason is an inspiring vision of an era of new discoveries, new enlightenment and new freedoms. It helps us to understand what Tom Peters, the American business guru, has called the new 'upside down' competitive realities in the world of work and of leisure. It is a book to turn your understanding of the world on its head.

The Age Of Unreason

Roger Fisher

William Ury

We all want to get to yes, but what happens when the other person keeps saying no? 
 
How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? 
 
In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: 
 
- STAY IN CONTROL UNDER PRESSURE 
- DEFUSE ANGER AND HOSTILITY 
- FIND OUT WHAT THE OTHER SIDE REALLY WANTS 
- COUNTER DIRTY TRICKS 
- USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE 
- REACH AGREEMENTS THAT SATISFY BOTH SIDES' NEEDS 
 
Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don't have to get mad or get even. Instead, you can get what you want!

Getting Past No

Negotiating With Difficult People

Atlantia

Avalon

BBC Children's Classics

BBC Classics

BBC Earth

BBC Radio’s The Lord of the Rings

BBC TV Soundtracks

BP Animation

Baby Touch

Ballroom Girls

Barnaby Grimes

Be More...

Bear Mountain Rescue Series

Beasts of Prey

The complete boxed collection of Beatrix Potter's beloved Peter Rabbit books

Beatrix Potter Originals

Beautiful Creatures

Bel Dame Apocrypha

Bella Wallis Victorian Mysteries

Belle

Ben & Holly's Little Kingdom

Bergman Brothers

Big Ideas for Little Philosophers

Bill Clinton & James Patterson stand-alone thrillers

Bill Smith / Lydia Chin

Bim Blake

Bindi Babes

Tim and Biscuit, two unlikely friends, always seem to get themselves into difficult situations. From their first meeting in Cliffhanger, where bookish Tim is forced to endure an activities camp, to Buried Alive, where a quiet camping holiday turns out to be full of surprises, there is never a dull moment with these two around.Jaqueline Wilson’s hilarious duo of books catalogues their escapades, triumphs and failures, with a good helping of snacks along the way!

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