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  • a really helpful book, filled with practical advice

  • a book that all parents will find funny, enlightening - and absolutely essential

    Daily Telegraph
  • As well as dealing with specific problems, she introduces key skills that parents can use to have a calming effect on most situations. This is an unpatronising, easy to use guide that teaches children good habits and co-operative behaviour.

    BBC Parenting Magazine
  • the advice on communication clearly outlines the importance of reflective listening and the words of wisdom about responding positively should be handed out to new parents at birth, as should the simple rules about eating and's not all basic necessities...the chapters on sibling squabbling and difficult chidren go beyond the everyday and into the kind of detail that could well make you a better parent


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