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No Hard Feelings

No Hard Feelings

Emotions at Work and How They Help Us Succeed

Summary

Penguin presents the audiobook edition of No Hard Feelings written and read by Liz Fosslien and Mollie West Duffy.

'Full of lively illustrations and practical examples to show how you can harness emotions to become more creative, collaborative and productive' Adam Grant, author of Originals


'A must-read' Susan Cain, author of Quiet

How do you stop the office grouch ruining your day?
How do you enjoy a holiday without obsessing over your inbox?
Should you accept your colleague's request to follow you on Instagram?

The modern workplace can be an emotional minefield, filled with confusing power structures and unwritten rules. We're expected to be authentic but not too authentic. Professional but not stiff. Friendly but not an oversharer.

As organizational consultants and regular people, we know what it's like to experience uncomfortable emotions at work - everything from mild jealousy and insecurity to panic and rage. Ignoring or suppressing what you feel hurts your health and productivity but so does letting your emotions run wild.

In this book we'll help you figure out which emotions to toss, which to keep to yourself, and which to express in order to be both happier and more effective. We'll share the latest research and helpful tips, and reveal the surprising reason why you'll actually be more healthier and focused if you're less passionate about your job.

Drawing on what we've learned from behavioural economics, psychology and our own experiences at countless organizations, we'll show you how to bring your best self (and your whole self) to work every day.

Reviews

  • A must-read that topples the idea that emotions don't belong in the workplace, No Hard Feelings offers a path towards a future I want to work in: an emotionally expressive, yet respectful (and high performing!) workplace
    Susan Cain, author of Quiet and Chief Revolutionary at Quiet Revolution

About the authors

Liz Fosslien

Liz Fosslien is a marketing and design consultant who illustrates the webcomic Out of the Office, which lovingly pokes fun at the tech industry. Her clients include Reddit, Ernst & Young and Zumper. Liz's work has been featured on or by the Economist, Life Hacker, the Freakonomics blog, and NPR. She lives in Berkeley, California.
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Mollie West Duffy

Mollie West Duffy is an organizational designer at IDEO New York and she teaches an undergraduate Design Thinking class at Stanford's New York City Design School. She has helped companies and startups such as Casper develop good workplace culture. She writes a blog about startup culture, and has written for Quartz and the Stanford Social Innovation Review.
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