Douglas Stone

Sheila Heen

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Difficult Conversations

Thanks for the Feedback

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I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better

Daniel H. Pink, author of To Sell is Human and Drive

Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force

Adam Grant, Wharton professor and author of Give and Take

Imagine an organisation where everyone is actually good at receiving feedback. People would learn and grow. Impossible, you say? Thanks to this insanely original and powerful book, maybe not

Judy Rosenblum, former chief learning officer of Coca-Cola and founder of Duke Corporate Education

The Science and Art of Receiving Feedback Well

Feedback is everywhere. Friends, family, colleagues, doctors, even strangers - they all assess, coach and criticize our performance, personalities and appearance. Yet although we know that feedback is essential for relationships and careers, we dread it and even dismiss it. That's because although we want to learn and grow, we also want to be accepted just as we are. 
 
Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools that show us how to take on life's blizzard of comments and advice with curiosity and grace.

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback. 
 
We get feedback every day of our lives, from friends and family, colleagues, customers, and bosses, teachers, doctors, and strangers. We're assessed, coached, and criticized about our performance, personalities and appearance. 
 
We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while want to learn and grow, we also want to be accepted just as we are. 
 
Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace. 
 
'I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better' Daniel H. Pink, author of To Sell Is Human and Drive 
 
'Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force' Adam Grant, Wharton professor and author of Give and Take 
 
 
Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson &amp; Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations. Stone lives in Cambridge, MA. Heen lives with her husband and three children in a farmhouse north of Cambridge, MA.

Douglas Stone and Sheila Heen are Lecturers on Law at Harvard Law School and cofounders of Triad Consulting. Their clients include the White House, Citigroup, Honda, Johnson &amp; Johnson, Time Warner, Unilever, and many others. They are co-authors of the international bestseller Difficult Conversations.

Thanks for the Feedback

The Science and Art of Receiving Feedback Well

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I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better

Thanks for the Feedback is a road map to more self-awareness, greater learning, and richer relationships. A tour de force

Imagine an organisation where everyone is actually good at receiving feedback. People would learn and grow. Impossible, you say? Thanks to this insanely original and powerful book, maybe not

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